Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us we missed a sweepstakes casino worth covering? This is the place. Below is how to reach us and what kind of messages actually help us keep this site useful.

The Best Way to Reach Us

Email is the most reliable route. Send your message to [email protected] and a real person on our team will read it — we don't hide behind an auto-reply bot. We aim to get back to most messages within a couple of business days, though it can run longer if we're mid-way through re-checking a batch of state-availability lists or bonus terms, which happens more often than you'd think in this space.

A quick heads-up in your subject line about what your message concerns — a review correction, a general question, a partnership note — helps us route it to the right person faster.

What's Worth Writing In About

• Corrections to bonus terms or coin amounts — Welcome offers, Gold Coin package pricing and Sweeps Coin bonuses at sites like Crown Coins, Spinblitz, Lone Star and others change without much notice from the operators. If you've noticed something on our pages that no longer matches what a site is actually offering, tell us and we'll go back and verify it.
• State availability questions or errors — Excluded states for sweepstakes casinos are a moving target, with new restrictions and pending bills popping up regularly. If you're in a state we've listed as available (or excluded) and something doesn't line up with what you're seeing at signup, let us know so we can double-check.
• Redemption experiences — We don't process redemptions ourselves, but reader reports about payout timing, minimum Sweeps Coin thresholds or verification hiccups at any of the sites we cover help us keep our write-ups grounded in reality rather than just what the operators publish.
• Suggestions for sites to review — If there's a sweepstakes or social casino you think belongs on this page's radar, send it over. We only add options after we've looked into their terms properly.
• General questions — New to the Gold Coins vs. Sweeps Coins setup, or unsure how No Purchase Necessary entry actually works? Ask away. If we've already covered it, we'll point you to the right section; if not, we'll consider it for a future update.
• Concerns about play habits — If you or someone close to you is finding it hard to stop playing, or wants to set limits, mention it in your message and we'll point you toward proper support resources, including the national problem gambling helpline.

How We Handle Your Message

1. Your email lands with our editorial team, not a support queue for a live casino platform — we're a review and comparison site, so we can't access anyone's account, process a redemption or issue a refund.
2. We read it, check any facts you've raised against the site or offer in question, and update the relevant page if a correction is warranted.
3. We reply directly, usually within a couple of business days.

Because we don't operate any of the sweepstakes casinos featured on this site — including Crown Coins, Spinblitz, Lone Star, Free Spins, SplashCoins, MegaBonanza, Spree, Blitzmania, Card Crush or SweepKing — we can't help with account logins, identity verification, or redemption status for those platforms. Those enquiries need to go directly to the casino's own support team through their site or app.

A Word on How We Cover These Sites

This site earns commission when readers sign up through some of the links in our reviews and comparison tables. That never decides where a site lands in our rankings — a listing's position reflects our own research into its coin offers, redemption terms, game library and state availability, not who pays the most. If you ever think an offer we've described sounds off, that's exactly the kind of message we want.

For a broader look at how sweepstakes casinos compare on bonuses, game selection and payout speed, our Trusted Non GamStop Casinos UK page covers a related angle for readers checking out options beyond the US market.

Before You Write In

A few quick reminders that might save you a message:

• Sweepstakes casinos aren't real-money gambling sites — you play with Gold Coins for fun and Sweeps Coins for potential cash prize redemption, and no purchase is ever required to receive Sweeps Coins or play.
• Every site we cover requires players to be 18 or older (some require 21+) — we can't assist with any enquiry on behalf of a minor, and we won't respond to one.
• If you need help managing how much time or money you're spending on any coin purchases, the national helpline 1-800-GAMBLER is available, and most of the sites we review offer their own purchase limits and self-exclusion tools.

Thanks for taking the time to read this far — we'd rather hear from a reader with a genuine question or correction than publish something and never find out we got it wrong. Drop us a line whenever something needs a second look.